Scam Tip Report #86264 - Telecom Directory


Scam ReporterScam Tips Received
Anonymous
Somewhere in South Africa
2017-06-14 12:50:32
Blackmail, Extortion, threats
+6 Telecom Directory   
 Scammer
  Information
Name:
Lizelle Adams
Email Address:
accbilling@telkomsa.net
Scam Website:
Fax:
086 527 3173
Country of Scam:
South Africa (ZA)
The company, Telecom Directory, sent me a misleading contract to sign, parading as Telkom's Directory, which I was actually dealing with at the time. Thinking it was the form for my annual Trudon/Yellow pages update, I filled it in and sent it to them, only to receive an invoice 2 weeks later for an exorbitant amount of over R7000 for 24 months of advertising on their terrible website that does not adhere to the promises they made in the contract for a proper optimised online directory. The fraudulent contract clearly displays Ethekwini Telephone Directory (2018) at the top, which it clearly is not for. I emailed Lizelle Adams telling her that I had mistakenly filled it in and to please cancel the invoice and order. She said that was not possible and that I had to pay the amount. I emailed her again with the relevant consumer act entries that she was violating. She phoned me repeatedly saying the amount had to be paid or I would be handed over. I did not recive a single reply to any of the emails I sent her. I have now been 'handed over' for debt collection and await further communication from their debt collection company. I was sent no introductory email about the product or website. Nor was I sent a proof of my advert until after I had been invoiced. They state that their online directory is search engine optimised, which it is not, neither is it a letigimate or SSL secure website. This company has intentionally tried to mislead me in to purchasing from them. And now they are threatening to blacklist me if I do not pay the amount.
Follow Ups/Extra Information. Most recent is listed first.
They phone you to update your details for the telephone directory on Telkom. An email is sent to you to update your details and you must sign at the bottom. All this time you think you are dealing with Telkom Directory. Even the email address is a Telkom issues email address. Hidden in the fine print is a contract that locks you in for 24 months and obliges to pay them an amount of approx. R8000. Also in the fine print it states that they are NOT Telkom They are in fact Telecom Directory. Of course the Fine print also stipulates you cannot cancel without paying. Naturally we refuse to pay, but then we get bombarded with emails and phones calls from their Collection department NCR Legal Debt Collection. Which Is owned by the same person. I registered a complaint with the Council of Debt Collectors and they responded. I ask all of you to please also register a complaint with the Council of Debt Collectors.

Anonymous   () Added the following extra information on :2018-10-24 13:05:29
 Scammer
  Information
Name:
I DWARIKA
Email Address:
info@ncrlegal.net
Scam Website:
Same scam was pulled on us, fortunately we haven't paid yet and is now in the hands of our attorneys. I have ALL the information you could want on the owner of the company. The owner is a Director of 42 other companies all with variations of names of Listing companies. If you would like any info about this criminal, contact me directly: larrynorris4752@gmail.com (I created this email to protect my identity, its not my real name). I have all his contact details, properties he owns, list of companies he and his criminal wife are directors of and lots more info. We need someone in Durban to pay this clown a visit.

Anonymous   () Added the following extra information on :2017-11-15 14:28:45
 Scammer
  Information
Name:
ISHWARLALL DWARIKA
Email Address:
whitepages@telkomsa.net
Exactly the same happened to me as mentioned above. Clearly the invoice they send u is fake! The banking details seems like stuck on. IVE been "handed over" LOL
Waiting for it to go to court , lol , "court"

Boss   (Durban, KwaZulu-Natal, South Africa) Added the following extra information on :2017-09-15 11:16:44
 Scammer
  Information
Name:
Simone and another black lady
hi firstly im UNEMPLOYED ..A kind company Tellyfix offered me a part time job.and now i have been scammmed the same way as these other ladies with telecom.. A thandeka phoned and told me its a free service from telkom directory service..she phoned and harrassed me non stop and on a day i was sick .. i agreed thinking its free.. because last year when i was here telkom phoned and said its free..so thinking its same i agreed.. secondly the fine print is not clear..u cannot even read that its a contract... scam alert.. the next few days when an aalia kumalo saying i had to pay R8000.00 i was shocked and i told her i thought its free as thats what thandeka told me..she told me sorry it was a misunderstanding and will be cancelled immediately.. this was in march now im getting harrassed with calls threatening me to be blacklisted.. i even phoned telecom spoke to Phenjiwe..she said she was aware theres a scam running there and to email customer care which i did ..now a rude a confidence frm.ncr is harrassing me..lol im unemployed and looks like these people are big scammers..robbing the poor ..i am going to put them in the papers!!! i emailed them.no one responds and johan van zyl is a fake co.

Anonymous   () Added the following extra information on :2017-09-07 12:22:09
 Scammer
  Information
Name:
Thandeka
Email Address:
entries@telkomsa.net
Telephone:
0861001205
Telecom Directory Pty Ltd and the so called Legal Debt Collections are owned by the same person. I did a CIPC search and both company has 1 director Ishwarall Dwarika ID 8211305087087 both physical address listed as 46 Longbury Drive Rydalevale, Phoenix, KZN Natal 4068
Telecom Directory- Postal Address: Postal Box 786126, Sandton, And 2146, Fax No: 086 527 3173 Tel No: 086 100 1205 Email: entries@telkomsa.net
Order No. 00000002018Completed Form to be sent to: entries@telkomsa.net Fax 2 Email: 086 527 3173 Fixed Services Email address: entries@telkom.com Contact No. 086 100 1205 Mobile Services Email Address: customercare.telkom@telecom.com
1. Customer Details West Rand Telephone Directory (2018)
Company Name: SUPAFUEL MARKETING CC Tel No: 011 475 8228 Street Address: …………………….. Fax 2 Email ……………………………… Cell……………………………………………. E-mail: chow@icon.co.za Web: ………………………………………. Free Service S E O (Search Engine Optimization) Google
Bing Yahoo Please Tick only one of the Service providers.
Entry Type: Bold Listing Cost of Listing: two hundred and ninety-nine-rand Cost in digit R299 x 24 months, total amount payable on invoice, full contract seven thousand one hundred and seventy-six rand only. Please note this is a 24 month contract. An invoice is not subjected to cancellation. Kindly note this is a twelve month listing. Any additional wordings to company listing will be at an additional cost. Detailed request via email is to be sent to customer care email address provided above. Payment Option: Monthly billing, to be billed monthly, Delayed payments will incur penalty fees. Description of Product/Service: Bold listing consisting of company information provided listed over 24 months.
2. Customer Company Information Included In Listing
PLEASE TICK OF THE APPROPRIATE BOX Company name Company street address Company Telephone No
Company Fax Number E-mail Address Web address
3. Agreement Authorized Signatory I, the undersigned, declare, agree and confirm that: Advertising is to be carried out for the above mentioned company details above. I hereby indemnify all parties that may act on the information provided and against any claims that may result from its use. I have read, understood and agree to be bound by the terms and conditions on this contract. I fully understand this contract can only be cancelled in writing within seven days of me signing and I am aware there will be a number of 50 percent of the total contract payable for cost incurred. I am aware of the total amount payable immediately on invoice, amount seven thousand one hundred and seventy-six rand. I agree and accept the information provided above is correct and can be used as my final proof. I accept the product provided (online advertising only) and is aware Telecom Directory is an independent online adverting company whom are not affiliated to Telkom or Trudon and that any cause of action shall fall within the jurisdiction of the Durban Magistrate Court. I am aware this is a 24 month contract and will renew yearly unless cancelled in writing. I am duly authorized to sign on behalf of the company listed above and take full responsibility of this agreement. I declare all information provided on this contract is true and correct.
Full Names & Surname: …………………………………………….…………………… Signature: ………………………….………………………………………………………. ID NO of Signatory…………………………………………………………………………Position in Company……………………………………………………………….……… Company Reg. No or Company Stamp ……………………………………………………………………………. Date
4. For Office Use Only
Contact Person: Mr. /Ms. Chow Agent Name: Ms. Cindy Radebe Date 2017/02/…07. Customer Care Consultant
Date Captured: Admin: Lizelle Adams
New: Updating:

Scam Email
Clients Details: XXX Clients Address: Date: 14 August 2017 “WITHOUTPREJUDICE” Your Reference: TC262 FINAL DEMAND LETTER IN RE: Telecom Directory (Pty) Ltd//XXX In terms of section 129 read together with section 130 of the National Credit Act No. 34 of 2005, we advise that you have not met your obligations to our client in respect of the above Agreement. The amount of R 9040.60 is currently due and owing to our client. NCR Legal Collections Trust Account Standard Bank Account Number: 252 795 253 Branch Code: 051001 Reference No: TC: 262 The amount payable may include permitted default charges and reasonable cost incurred by us to enforce the Agreement up to date of your payment. Upon receipt of this notice, you may refer the matter to: 1. Our office at (031 561 9044) 2. A Debt Counselor. 3. An alternative dispute resolution agent. 4. A consumer court. 5. Ombud within the jurisdiction. Further take notice that should you fail to respond to this notice within 20 (TWENTY) days from the date of this letter, we may approach a court to enforce our clients Agreement and/or the company as well as any surety will be listed as a default on ITC. NOTE: Update of this data is prohibited under sec 14.6 of the “CPA” constitution. The National Credit act Sec 70 (2) (d) also states that a registered credit bureau must retain consumer information reported to it for the prescribed period, irrespective of whether the information reflects positively or negatively on the consumer. We trust the matter will receive your urgent attention. Yours Faithfully Miss. Confident Ngcobo

Anonymous   () Added the following extra information on :2017-08-22 12:34:53
 Scammer
  Information
Name:
Telecom Directory Pty Ltd
Email Address:
accbilling@telkomsa.net
Telephone:
0861001205
Email received to complete form - was under the impression it was from Telkom as the email had no letter head - tried to cancel contract and now have been handed over to so attorneys Johan van zyl which is not legit as address is not valid nor company no. Address on letterhead from Telecom is the postal address for the Reserve bank in Pretoria. ????

Anonymous   () Added the following extra information on :2017-07-28 13:38:31
 Scammer
  Information
Name:
simone stanley
Email Address:
accbilling@telkomsa.net
Scam Website:
Fax:
0865273173

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