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Hi Rebecca The file attached to this message contains the job briefing (Customer service rep / Data entry). You are to carefully go through it and provide us with your question(s) wherever unclear to you. Proceed by contacting your hiring manager using the details below. INTERVIEW DETAILSInterview manager : Allison liguoriContact email : AllisonLiguori@merckcareer.orgInterview Code : MCN150452 Attachment: Welcome to Merck & Co. The information below is a briefing about our company, the job, and instructions to assist you get aboard our work team. Merck & Co. is an American pharmaceutical company and one of the largest pharmaceutical companies in the world. The company was established in 1891 as the United States subsidiary of the German company Merck, which was founded in 1668 by the Merck family. Merck & Co. was nationalized by the US government during World War I and subsequently established as an independent American company in 1917. While it operates as Merck & Co. in North America, the original Merck based in Darmstadt holds the rights to the Merck name everywhere else. Merck & Co. is the world's seventh largest pharmaceutical company by market capitalization and revenue. We work to deliver innovative medicines that address unmet needs around the world, More than 76,000 employees across the 120 countries that make up Merckâ€™s Emerging Markets business as one of the top 10 oncology companies in the world. Headquarters located in Kenilworth, New Jersey, U.S.A with more than 25 additional locations throughout the United States. Health care is changing and our passion is improving health which It keeps us at the forefront of scientific discovery and innovation, our core values are driven by a desire to improve life, achieve scientific excellence, operate with the highest standards of integrity, expand access to our products and employ a diverse workforce that values collaboration, We are committed to saving and improving lives. We are inspired by that mission and empowered to advance it in the work we do every day. We work for progress. We work for what matters. Merck & Co has invested in breakthrough technology to improve and expand our ability to simplify the business of healthcare. Go through our company website http://www.Merck.com/ for more information on what we do here at Merck & Co. WHY YOU SHOULD WORK FOR US: At Merck & Co, when recruiting staff, we combine professional competence, age and gender in such a way that a well balance work team is being created, but we also make sure personalities and attitudes constitute is an asset for the team. 2000 Galloping Hill Road Kenilworth, NJ 07033 U.S.A. We work actively for equality and diversity (Diversity enhances creativity in the work context) Through various initiatives including our diversity and inclusion strategy, Diversity Council and Employee Resource Groups (ERGs), employees have the resources they need to do their jobs effectively while achieving a positive work/life balance. We provide an orientation program for all new employees. Every new colleague is made to feel welcome and receive information about whatever they need to be able to do a good job. We work to create a congenial, safe and secure work environment. We apply a clear correlation between competence development, career paths and salary trends. All employees shall be able to feel that their skills are valuable and are utilized in the right way, and that there is scope for them to grow in their professional roles. Merck & Co is committed to equal opportunities. Everyone employed by Merck & Co will be treated equally regardless of his or her gender, ethnic origin, nationality, color, religion, marital status or disability. COMMUNITY, VALUES AND PEOPLE We pride ourselves in our cultureâ€”one that defines who we are and how we work together. We believe our business thrives on the diverse perspectives of an inclusive, global workforce. We respect the individuality of every employee and consider remote teamwork essential to our success. Employees have the resources they need to do their jobs effectively while achieving a positive work/life balance. Our people are passionate about making Merck & Co a world-class healthcare company that builds our strength by successfully integrating diverse cultures and backgrounds. We achieve this by promoting respect for personal distinctions and fostering an inclusive, caring culture where employees can reach their full potential. ABOUT THE JOB: The job was made available due to the upgrading of our database, our aim is to target employees who will work from home or anywhere of your choice any time that does suit you as this is strictly an online work from home job. The company's working hours is flexible. You can choose to work during morning, afternoon and even during evening. The regular pay-rate is $28/hr and you will be paid $24/hr while under training. You will be getting your payment weekly or bi- weekly via direct deposit. We are always interested to meet like-minded individuals who can join us, help us grow and also help us develop further in our progressive and inspirational organization. We are currently hiring teams in all parts of the country who will be forwarded to our new offices to be setup in all states in the country. The best performing members of every team will constantly be 2000 Galloping Hill Road Kenilworth, NJ 07033 U.S.A. monitored by the HR board. Hard working members will be selected, given a salary raise with new benefits and promoted to work in one of our new office buildings in 12 states Nationwide. PRIMARY DUTIES: Your Primary duties include: Calls Receiving and Full report of calls received, Preparation of Balance sheets (Mini), account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database all these will be done through the use of the Accounting Software. SECONDARY DUTIES: Your secondary duties would be to report to your Supervisor who would be attached to you online. She/he would assign logs of duty to you daily. You would be required to work according to instructions, using the Microsoft Office tools and the Accounting software. Now the function of the Accounting software is to arrange, formalize, manage and send the data you have processed your supervisor via E-mail. As for your duties, your hiring manager will assist you with any difficulties by email. You can as well work for the whole day and you are 100% assured of getting paid for it. Work hours are flexible. All activities and corresponding time are to be recorded in an excel spreadsheet. You are expected to be able to handle these duties effectively if trained towards it. If you are employed by the company, you will be connected to your supervisor who will take you on your training and work proper. This is done to make sure you carry out your duties effectively. Taxes: We will discuss tax planning with you prior to the year-end and review tax law changes in order to maximize your tax saving opportunities. With an effective tax plan, you will have greater assurance of Tax been taken care of by the company. All Information provided during your interview will be recorded for reference purposes and stored in the company's database and server. Once started with training, you will receive a unique Member I.D and Password with which you will be able to gain access to your software suite installed on your new work PC (to begin training) and company web-server/secure portal (to communicate securely and networks you with other colleagues). Reform is nothing new to healthcareâ€™s admin and assistance, but with more patients to care for, more stakeholders to co-ordinate, and limited funds; traditional paper, phone, and fax communications are woefully inadequate. The uses of AIM: Merck secure web-portal, Eli Lilly Company. comm. portal are part of the information tools that better meet the demands of todayâ€™s complex healthcare assistance environments. You will be receiving the following equipment: 2000 Galloping Hill Road Kenilworth, NJ 07033 U.S.A. Apple Laptop (Apple Mac Book Pro 13-inch with OS X Mountain Lion) Laser Printer (HP LaserJet Pro M1536dnf) - (Includes; Fax machine, Scanner, Copier), Laminating machine (Scotch Thermal Laminator 2 Roller System (TL901)) Fellowes Micro-shred Confetti-cut paper shredder (Fellowes Power-shred MS-450Cs) Jabra GN9120 (Flex Boom Headset) The above equipment will be installed with your working software by our certified local vendors who will be coming over to set it up for you. You will then be forwarded to your supervisor to start training. You will need software for training and to work. The company has made provision for you to get your software pack from the vendor. Once you pass your interview you will be offered the position and your home office location will be registered with the head dept. Next you enter into pre-training / startup period during which you shall complete various task(s) assigned by your interview manager. To compensate you for your time and Effort on these tasks you will be rewarded with a bonus which comes included on your startup funds from the finance department. A thorough background check will be done before your hiring manager will help you in applying for your startup funds from the finance department. Once the application is approved, you will receive startup funds and your hiring manager will instruct you on how to acquire working software and equipments and get started with training. You are expected to handle all equipment to be provided to you with extreme care and caution to avoid damage. Inspectors will pay you regular scheduled visits once every three months to ensure that your workstation is in good working condition and they also assist the head department in rewarding employees who handle company equipment with care. List of software that will be installed on the work PC BS 1 Accounting software 2015.8 BS 1 Professional Time Billing 2015.8 MYOB business essentials PRO Peachtree Premium Accounting 2015 (SAGE) US Patent Single Users Pack Simply accounting 2000 Galloping Hill Road Kenilworth, NJ 07033 U.S.A. Norton Ghost 9.0 Office 365 Home premium: Word, Power-point, Excel, Outlook. Advanced G1 Time tracker software (Tailor made for all Eli Lilly Company. personnel) Merck & Co C.R.M v3.0 (+ fresh desk) (for data entry / c.s.r worker) Merck & Co secure-comm portal v1.0 Merck & Co time-tracker patch v2.0 Merck & Co edesk sync v1.0 NOTE: The company formerly used to pay for these materials directly to the software retailer but looking at past records shipment took longer than expected due to the paper works to be signed and others, so the board of directors came together and changed this procedure, so employees purchase directly from the retailer to enable the materials to be shipped directly to their home addresses. The company takes full responsibility of funding for your equipment. Therefore the company finance department will be responsible for the finance to get these materials from the local vendor/ retailer. This will also prove your commitment and trust worth to the company. Your W-2 form and training contract among other documents to be signed will be coming along with your working materials. It will take at least 2-3 days to complete start up, have your home office set-up and to have you provided with the complete equipment. _______________________________ Kathy Patton Executive Director, Human Resources