Scam Tip Report #72871 - Contacted us to update the Boland and West Coast Telephone Directory


Scam ReporterScam Tips Received
Anonymous
Port Elizabeth, Eastern Cape, South Africa
2016-10-20 10:18:59
Business Venture Scam
+1 Contacted us to update the Boland and West Coast Telephone Directory 
 Scammer
  Information
Name:
Provincial Directories Pty Ltd
Email Address:
directory@telkomsa.net
Scam Website:
Fax:
0865302535
Phoned by Wendy asking to complete a form in order for our phone number details to be updated in the directory.
Before signing the form, I phoned Wendy and I asked her if it is for the normal Telkom directory. She confirmed that it is. I had no reason to believe that it was not Telkom, even the email address was: directory@telkomsa.net
After 2 months I received a phone call from DDR Legal Collections, informing me that I was handed over for Debt Collection , because I did not pay for my "directory listing". I could not believe it, because our Telkom listing account is added to our normal telephone bill. After proper investigation, I found out that the dorm that I signed was actually for "Provincial Directories" for an online google directory.
Not once did Wendy explained to me that it was for an electronic directory, in fact she mislead me to believe so was calling on behalf of Telkom. DDR Legal Collections then seriously started their attack on me to pay the money immediately.
Now t it is clear that these people were not acting on behalf of Telkom, but trick you into "updating your details" at a cost of R6000.
For that amount of money, you surely want to be able to find your own listing if you google your business name? SURPRISE!!
I think they must rather call themselves Direct Marketers, since they contact you. Surely there is a law in south africa with regards to: false advertising/misrepresentation etc.
And why dont they issue you with an invoice during the 5 day cooling off period, so that you at least have the option to cancell once you realise that you are dealing with crooks here? They never ever issue an invoice, the first invoice you receive is from the DDR Legal Collections?
And why does DDR Legal Collections and Provincial Directories belong to the same directors????



Follow Ups/Extra Information. Most recent is listed first.
Vuyo called advising that they are offering a service by adding company details in the telephone books and that all i needed to do was complete a form and send it to them. Our admin finance lady completed this and I forwarded it off. Today a lady by the name of Jade called to advise that they are handing us over to a debt collection agency as we have not paid the R295 owing to them. She also mentioned that she sent an invoice, which i NEVER received. When I argued the fact that they only received the form a week ago, so how could we already be handed over? and then I asked her to give me the email address she sent it to and she couldn't, I immediately became suspicious. When I called the landline number, a lady by the name of Candice told me she is not allowed to give me the address. So if this is a service provider, how could you not give your physical address to a client...if there is nothing to hide. Then a few hours later a guy from Trudon called, wanting to update our details, so by this time I was fueled with annoyance. I explained to him what happened and he advised that we should never make any payments to these people as they are NOT legitimate. The directory listing fees are already charged on your telkom bill each month and no additional charges should be charged by any outside company. Please be on the lookout for these people. They are scammers.

Scam Email
Good Day Kindly find the booking form attached. Please ensure all company details are inserted correctly, Including company Physical and Postal address. Once completed you may send through via Fax pr E-mail to: Fax No: 086 552 0684 E-mail: provincialdirectory@telkomsa.net admin@provincialdirectory.co.za For Furthur information do not hesitate to contact the customer care consultant On the contact information below. Kind Regards VUYO RUBU Tel Number: 031 827 8479 provincialdirectory@telkomsa.net Fax Number: 086 552 0684

Anonymous   () Added the following extra information on :2016-11-08 13:05:27
 Scammer
  Information
Name:
Vuyo Rubu/ Jade & Candice
Email Address:
provincialdirectory@telkomsa.net
Telephone:
0318278479

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